At The Coeur d’Alene Window Company, we are committed to building you the best windows and patio doors available.  This page is designed to help answer product care and service questions.  This page also serves to explain aspects of performance and technical information regarding our products and services.

PLEASE CONTACT US WITH WARRANTY,

REPAIR & CARE QUESTIONS

View our product warranty
Click here to submit a service request

Care & Service Help Center

Normal water intrusion on sliding windows / weep holes
Balance Replacement / Removal of sashes on single-hung windows

Policy regarding on-site water testing for commercial & multi-family projects

POLICY REGARDING COMMERCIAL PROJECTS REQ
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Condensation

Information

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Glass Cleaning

Information

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Vinyl Window

Care

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EuroFinish Touch-up

Directions

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Spectra Coat & ProLux Touch-up Directions

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Single-hung Sash Removal

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Window Replacement Parts Catalog

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Single-Slider Sash Removal

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Insulated Glass Replacement 

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In Depth Paint

Touch-up Directions

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Balancer Replacement

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WOCD Lock Installation

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Expected Glass Haze

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Why retrofit films void the warranty

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Neat + Glass

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ASTM Glass Quality Standards

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Grid Rattling

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Use of Breather Tubes or Cap Tubes