At The Coeur d’Alene Window Company, we are committed to building you the best windows and patio doors available.  This page is designed to help answer product care and service questions.  This page also serves to explain aspects of performance and technical information regarding our products and services.

PLEASE CONTACT US WITH WARRANTY,

REPAIR & CARE QUESTIONS

Care & Service Help Center

Normal water intrusion on sliding windows / weep holes
Balance Replacement / Removal of sashes on single-hung windows

Policy regarding on-site water testing for commercial & multi-family projects

POLICY REGARDING COMMERCIAL PROJECTS REQ

Condensation

Information

Glass Cleaning

Information

Vinyl Window

Care

EuroFinish Touch-up

Directions

Spectra Coat & ProLux Touch-up Directions

Single-hung Sash Removal

Window Replacement Parts Catalog

Single-Slider Sash Removal

Insulated Glass Replacement 

In Depth Paint

Touch-up Directions

Balancer Replacement

WOCD Lock Installation

Expected Glass Haze

Why retrofit films void the warranty

Neat + Glass

ASTM Glass Quality Standards

Grid Rattling

Use of Breather Tubes or Cap Tubes