At The Coeur d’Alene Window Company, we are committed to building you the best windows and patio doors available.  This page is designed to help answer product care and service questions.  This page also serves to explain aspects of performance and technical information regarding our products and services.

PLEASE CONTACT US WITH WARRANTY,

REPAIR & CARE QUESTIONS

View our product warranty
Click here to submit a service request

Care & Service Help Center

Normal water intrusion on sliding windows / weep holes
Balance Replacement / Removal of sashes on single-hung windows

Policy regarding on-site water testing for commercial & multi-family projects

POLICY REGARDING COMMERCIAL PROJECTS REQ
Click

Condensation

Information

Click

Glass Cleaning

Information

Click

Vinyl Window

Care

Click

EuroFinish Touch-up

Directions

Click

Spectra Coat & ProLux Touch-up Directions

Click

In Depth Paint

Touch-up Directions

Click

Single-hung Sash Removal

Click

Window Replacement Parts Catalog

Click

Single-Slider Sash Removal

Click

Balancer Replacement

Click

Insulated Glass Replacement 

Click

WOCD Lock Installation

Click

Expected Glass Haze

Click

Why retrofit films void the warranty

Click

Neat + Glass

Click

ASTM Glass Quality Standards

Click

Grid Rattling

Click

Use of Breather Tubes or Cap Tubes

Click

Damaged Nail Fin Repair